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Privacy Policy

SNORBLE PRIVACY POLICY

Welcome to Snorble®, an engaging and intelligent buddy that helps children and families develop healthy habits and bedtime routines. Snorble Incorporated, including any current or future affiliates and subsidiaries (collectively, "Snorble") is thrilled you're placing your trust in our service. Snorble knows that you and your Child's personal information is important, and we will take every reasonable measure to secure that information. In the unlikely event that we suspect information has been leaked, you'll be notified as soon as possible. We also will take reasonable actions to ensure that the hardware and software used in our Products and/or Services are secure and free from malicious software that could compromise your privacy or security.

This Privacy Policy is meant to provide you with some transparency by helping you understand the information we collect, why we collect it, and how you can manage it, so you know what to expect. This Policy applies to our websites at https://snorble.com/ and https://www.facebook.com/TeamSnorble/ (the "Sites"), our Snorble doll (the "Product") and any related products, services, communications, or apps (collectively, together with the Sites and Products, the "Services"). You may interact with many of our Services, and many of these Services are built to interact with one another. By using our Services, you are acknowledging that you have read, understood, and accept this Privacy Policy and our Terms and Conditions.

In this Privacy Policy, any use of the words "you," "yours," or similar expressions refers to users of our Services, as well as any other individuals whose information we collect and process. References to "we," "us," "our" or similar expressions refer to Snorble.

Subject to the laws of your country of residence, Children may utilize the Product through an account established by a parent or legal guardian. The Sites are to be used solely by a parent or legal guardian and are not intended for use by Children. In accordance with the requirements of the Children's Online Privacy and Protection Rule ("COPPA"), Snorble seeks parental approval of a Child's use of the Product through methods approved under applicable law.

Information We Collect

"Child" or "Children" as used throughout is defined as anyone under the age of 13. If a Child resides in the state of California, this term is defined as anyone under the age of 18. We only collect as much information about a Child as is reasonably necessary for the Child to participate in an activity, and we do not condition her or his participation on the disclosure of more personal information than is reasonably necessary.

In order for you or your Child to use our Services, we need to collect and process certain types of information. Depending on your use of our Services, this may include:

  • Information you provide to us by completing forms on our websites
  • Information you provide to us by contacting us
  • Transaction information when you purchase Services from us
  • Login information, such as username and password
  • Information from third-party social media services
  • Information about you or your Child's activity through our Services

Audio File Collection, Use, and Deletion Policy

For you and your child to interact with our Services, our Services may use a microphone to listen for keywords and sometimes send recordings to the cloud. We process and retain your interactions, like voice commands, favorite games, and app usage, to provide and improve our Services and only to provide and improve our Services.

All voice data is stored on the Product as our Product has a feature that can identify a person that is interacting with it. A factory reset and/or account deletion removes all voice data from the Product. Voice data is only pushed to the cloud if the permission to share is enabled. Voice data pushed to the cloud does not include information that can be traced back to a particular person.

Cookies and Tracers

We may use cookies and similar technologies (e.g., web beacons, pixels, and device identifiers) to recognize you, your Child, and/or your device(s) on, off and across the Sites and different Services and devices. Snorble uses cookies and related technologies on our websites to help us recognize you or your Child's device as a repeat visitor, and enable certain website features and functionalities.

How We Use Information

Snorble may use the personal information we collect for the following purposes:

  • To deliver, maintain, and improve our Services
  • To allow you to log into, access, and manage your account
  • To provide customer service and our support services
  • To process any financial transactions you make on our Services and fulfill your orders
  • To keep your information secure
  • To alert you about product updates, special offers, and other news
  • To track or store your Child's performance and preferences
  • To ensure our Services are relevant to your interests

Protection of your Personal Information

We take the security of your personal information seriously and follow industry-standard practices to protect the data we collect and process. Snorble has therefore put in place commercially reasonable physical, electronic, and managerial procedures to safeguard and secure the personal information that Snorble collects.

Personal Information Requests

We are committed to facilitate the exercise of your rights granted by the laws of your jurisdiction. At any time, you may review the Child's personal information maintained by us, require us to correct or delete the personal information, and/or refuse to permit us from further collecting or using the Child's information.

You may call us at 516-259-3948, email us at support@snorble.com, or log into your account to request access to, correct, or delete any personal information that we hold about you or your Child.

Questions, Comments, or Complaints

If you have questions or comments about this Privacy Policy, we invite you to contact us via email at contact@snorble.com or by mail to:

Snorble, Inc.
1221 College Park Dr., Suite 116
Dover, DE 19904

Updates and Changes to this Privacy Policy

This Privacy Policy is effective as of August 9, 2022. We may update this Privacy Policy from time to time. If we do, we'll let you know about any material changes, either by notifying you on the Sites or by sending you an email. Your continued use of the Services after any changes to our Privacy Policy indicates your agreement with the terms of the revised Privacy Policy.