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Snorble

Help Center

Curious Snorble ready to help

Everything you need to get started and get the most out of Snorble

Getting Started

What's in the Box

  • Snorble companion
  • LullaPod™ charging base
  • Charging cable
  • Quick start guide
Keep the original packaging if you wish to return within the 30-day trial period.

Setting Up Your LullaPod

Place the LullaPod base in your child's room. It acts as a night light when your child wakes and charges Snorble overnight. Keep the charging cable at least 3 feet from your child's sleeping area.

Charging Your Snorble

Snorble comes fully charged and lasts about a day of use. Check battery level in the mobile app. Place Snorble on the LullaPod to charge, or use the port on the back.

Only use the included power adapter. Other adapters may damage Snorble.

Waking Up Snorble

Press and hold the power button on Snorble's bottom for 1-2 seconds until you hear a chime. Snorble will light up and greet your child!

Voice Commands

All commands start with "Hey, Snorble..."

Troubleshooting

Safety & Care

Safe Placement

LullaPod Placement

Keep the charging cable at least 3 feet away from your child's crib to prevent strangulation hazards.

For Children Under 3

Place Snorble in the LullaPod base, not in the crib. Children may attempt to climb on Snorble. Snorble can still help your child self-soothe from the base.

For Children Over 3

Snorble can be in bed with your child if they've transitioned to a regular bed.

Cleaning Guide

Regular Cleaning

Wipe Snorble's skin with a cloth dampened with warm water and mild dish soap.

Deep Cleaning

If Snorble gets very dirty, the silicone skin can be carefully stretched and peeled off from the bottom for washing. Never submerge the internal electronics.

Important Warnings

  • Never submerge Snorble in water — this will damage the electronics permanently
  • Only use the included power adapter
  • Keep cords away from young children

Mobile App Guide

Managing Snorble from the App

  • View battery level and connection status
  • Set bedtime and wake-up schedules
  • Choose which activities are available
  • Adjust volume and light settings
  • View your child's activity history

Managing Users

  • Add multiple children to one account
  • Customize settings for each child
  • Set age-appropriate content levels
  • Manage caregiver access

Account Settings

  • Update your email and password
  • Manage subscription and billing
  • Download software updates
  • Contact customer support
Snorble with heart

Still Need Help?

Our friendly support team is ready to assist you. Check out our FAQ or reach out directly.

support@snorble.com